General

We use Stripe as our payment gateway, which allows us to accept the following cards:
  • Visa
  • Mastercard
  • Maestro
  • American Express
  • JCB
  • Diners Club
  • Discover
  • Union Pay
For our Canadian clients we also offer Interac as an option.

The services that we provide are:

  • Website Design & Maintenance
  • Landing Page Design & Maintenance
  • Facebook Ads Campaigns
  • Google Ads Campaigns
  • Google Tags Configuration
  • Google My Business Creation
  • Facebook Business Page Creation
  • S.E.O.
  • Logo Design
  • Social Media Banner Design
  • Email Signature Design
  • Fillable PDF Design
  • Business Plan Review and Feedback
  • Elevator Pitch Creation
  • Brand Strategy Creation
  • Marketing Strategy Creation
  • Customer Journey Map Creation
  • Remote Support
  • Urgent Remote Support
  • Remote Training

We are a team that enjoys solving problems. This allows us to deeply analyze our client’s requirements and present to them a series of solutions, from which they can choose the most fitting to their budget. We always look to create long term relationships so we will propose win-win projects.

We enjoy what we do and this allows us to give a mayor level of detail to our work. We love to learn from our clients, their needs, their businesses, and thanks to that we can put ourselves in their shoes, so we can offer them services and tools that will add value to their companies.

You can consult the Privacy Policy as well as the Terms & Conditions by clicking here.
You can consult the Refund Policy by clicking here.
We offer our services in English and Spanish.

Appointments

You can make an appointment by clicking on the upper right corner button “Talk with an Expert” that has a cellphone icon or by clicking here.

In order to ensure that all our clients get the attention they deserve, we require that all cancelations are done up to 2 hours before the appointment.

We understand that sometimes life happens, so if you need to cancel an appointment within 2 hours of the scheduled time, please call at +1 (888) 208 – 3844 option 3.

In order to ensure that all our clients get the attention they deserve, we require that all appointments are rescheduled up to 2 hours before the time you chose.

We understand that sometimes life happens, so if you need to cancel an appointment within 2 hours of the scheduled time, please call at +1 (888) 208 – 3844 option 3.

There are 3 main reasons why you may not be able to make an appointment:

  1. There aren’t any available slots
  2. You are trying to select an appointment date within 1 day
  3. There is a problem with our servers. Please call us at +1 (888) 208 – 3844 option 1 to book your appointment.

There are 3 main reasons why your appointment request was rejected:

  1. We are not able to provide the level of service you require. This happens when the client is requesting a meeting to review a project that we can’t fulfill.
  2. Something unexpected happened on our end and we need to reschedule. If this is the case, we will reach out so we can coordinate another date.
  3. There is a problem with our servers. Please call us at +1 (888) 208 – 3844 option 1 to book your appointment.
You can access the Customer Panel by clicking on the upper right corner button “Customer Panel” that has an user icon or by clicking here.

Please follow this steps:

  1. Access the Customer Panel by clicking on the upper right corner button “Customer Panel” that has an user icon or by clicking here
  2. Once the Customer Panel loads, click on the option that says “Forgot Password?”
  3. Type the email you used to create your account/make the appointment
  4. Click on the button that says “Send”
  5. You will receive an email with a link to reset your password

If you don’t receive the email within 30 minutes, please call us at +1 (888) 208 – 3844 option 3 to reset your password.

There are 2 options:
  1. Access the Customer Panel by clicking on the upper right corner button “Customer Panel” that has a user icon or by clicking here. Login and select the appointment you would like to cancel or reschedule.
  2. Call us at +1 (888) 208 – 3844 option 1.

Sometimes the notification emails arrive in your spam folder, please make sure this is not the case.

Other times, the notifications can take some time to arrive, please wait up to 30 minutes to make sure this is not the case.

If you have tried both steps and the notification is not in your inbox, please call us at +1 (888) 208 – 3844 option 3.

Projects

We offer 2 types of warranties to our clients:
  1. While the project is ongoing, and depending on the service you selected, we will have remote sessions to receive your feedback and make sure we are on the right track.
  2. Once the project has ended, and depending on the service you selected, you will have a period between 7 natural days and 30 natural days where we will fix any issues related to our design, development and implementation, without any additional cost.
Since each project is tied to the goals of our customers, we may offer additional warranties depending on the project.

It’s always a shame to leave a project without finishing it, we will do everything we can to convince you to stay. However, we will respect the decision you make and the delivery process will begin with the generated information up to the date of cancelation. Likewise, we may require you to cover a payment equivalent to the work that has been completed.

The delivery process consists in generating a .zip file with all the documents, images, and files that were created for your project; and sharing such file with you using a link that will be valid for 7 natural days for you to download. 

As part of our commitment with each and every client, at the end of every project we will deliver, digitally, all the files and information that were generated through the project. In case of report development, custom development and websites, a full backup of the final version will be delivered as well, including the source code and design files used. Likewise, all the users and passwords needed to access each and every corner of the project will be shared.

Our goal is to create win-win relationships with our clients, so we are against of holding “hostage”, for future negotiations, the files of the project.